Support Questions

We don’t just sell exam prep materials but also provide support to our valued members.

We, at MiniCram.com, are available to help you with your specific questions related to the following:

  • Issues related to Login or Registration, difficulties in purchase/payment process or access to purchased Exams.
  • General questions about contents of the Study Notes or Practice Exams.

Please take a look at the following Frequently Asked Questions. If you don’t find any answer to your question, please use the form in the Contact Us page.


Purchase Orders

How Long it Takes for Getting My Notes? 

Simple Answer – 2 Hours.

  • No Download Link: Please note that  you will not get download link by email or in My Account for the your ordered books.
  • Same Day: For orders received between 9 am and 9 pm, the email is sent the same day. These files are sent to you by email Within TWO Hours of payment notification.
  • Next Day: Orders received after 9 pm are sent the next day.
  • Not Received? Please check the Junk/Spam Mail folder as well. In case you have used two different email addresses (for MiniCram website and for PayPal), please check both.

Personal Tutoring

Can I get help on MiniCram Course Content?

Yes, please Contact Us if you have any questions related to Study Notes or Practice Questions included in MiniCram.

How much do you charge for your tutoring services?

It depends on what type of help you need. In general, our charges are based on hourly basis. Please Contact Us for more details.

I just have one or two questions or need clarification on some topic. Do I still have to pay for it?

No, f you have purchased any MiniCram study guide and need help, you don not have to pay for it. A 5-10 minute telephone support for MiniCram contents is always FREE.

Do I have to be a MiniCram buyer/customer in order to get Personal Tutoring?

No, you do not have to be a MiniCram buyer/purchaser in order to get our personal tutoring services.


Frequently Asked Questions

Do I have to register with Exam Provider or can I just purchase your materials to write the licensing exam?

Please note that purchase of our exam prep material is not a substitute for actual enrollment or registration with the official exam provider, which is Ontario Real Estate Association (OREA). You must register/enroll in a specific course to be able to receive text books and to write the exams.

Are Your Exams Current/Updated?

Yes, We regularly update our Study Notes and Practice Questions based on updates to the text books and feedback from our students.

Do I still have to read the book or can I pass just by reading your Study Notes & Practice Questions?

Use due diligence, please. Although our exam prep materials contain sufficient information to pass the exams with a high score, we do not guarantee success; either in the exams or in your professional career. Please take time to review all available resources, including the text books, to prepare yourself for the exams and a successful career.

Remember, just passing the qualifying exams is not enough. You must be able to provide satisfactory and efficient service to your clients.

Can you help me with the content in the text book?

While we try to provide answers to reasonable questions, either from our prep material or from the text books, we may not be able to answer all your queries related to the content of text books. For this, you may contact OREA helpline directly at 1-866-444-5557.

Can I print these Study Notes & Practice Exams?

No. You are prohibited from copying or printing any PDF book. We use the best possible technology to protect our proprietary material and prevent piracy. You may  save the PDF files on your computer, tablet or smart phone.  Please review our Terms of Use.

I placed an order, paid for it but did not get any email.

Please check your junk/spam email folder. If you did not get any payment confirmation, please contact PayPal. In case you do not see any email from MiniCram Exams, please Contact Us.

Can I use my Tablet or Smart Phone for practice?

Yes. Our books are tested for most desktops, laptops, tablets and smart phones. If you have difficulty, please update the operating system of your device or the app you are using.

I did not get any receipt for my order.

After you place your order, both PayPal and our website MiniCram Exams will send you a confirmation email. If you do not get any email, please check your Junk/Spam Mail folder.


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